Everything you need to know about ordering and delivery
Multiple payment options available
Complimentary delivery worldwide
Certificate included with every order
Online: you can pay with the following credit cards (American Express, Visa, Mastercard).
You can also choose to pay by Credit Card, Apple Pay, Google Pay, SEPA, Open Banking, Bank Transfer or Cryptocurrency.
No, ordering is only available online.
All creations that feature an "Add to Shopping Bag" button on the product page are available for purchase online.
If you are interested in a creation whose product page does not show the "Add to Shopping Bag" button please Contact Us.
Each order can include a maximum of 5 creations.
If you wish to purchase more than 5 creations in one order, please Contact Us.
When you purchase a creation on LUX STORE, it will be accompanied by a certificate of authenticity.
Important: In case you wish to return or exchange a creation, it will be mandatory to include this certificate into the return parcel.
Delivery lead times and fees depend on your delivery address.
You can check the estimated delivery time in the checkout page while processing your order online.
Please note: This is an estimate and not a guarantee.
LUX STORE offers secure complimentary shipping worldwide
Orders placed on the LUX STORE website are beautifully wrapped in the signature Brand gift wrapping and delivered in the Brand box.
A Brand shopping bag is also enclosed within the package.
All orders placed on the website are also placed in especially designed discreet protected packaging for delivery.
You may use any residential or workplace address where the carrier can hand over the parcel personally.
This does not include: Military addresses, certain restricted areas, pick-up points, or PO boxes.
We are unable to ship a single order to multiple addresses. If you are ordering more than one item, we suggest you place a separate order for each purchase.
Western Europe:
Austria, Belgium, France, Germany, Liechtenstein, Luxembourg, Monaco, Netherlands, Switzerland
Northern Europe:
Denmark, Estonia, Finland, Iceland, Ireland, Latvia, Lithuania, Norway, Sweden, United Kingdom
Southern Europe:
Albania, Andorra, Bosnia and Herzegovina, Croatia, Greece, Italy, Malta, Montenegro, North Macedonia, Portugal, San Marino, Serbia, Slovenia, Spain, Vatican City
Eastern Europe:
Armenia, Azerbaijan, Belarus, Bulgaria, Czech Republic, Georgia, Hungary, Moldova, Poland, Romania, Slovakia, Ukraine
Canada, Mexico, United States of America (USA)
Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Venezuela
Central Asia:
Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan
East Asia:
China, Hong Kong, Japan, Mongolia, Taiwan
South Asia:
Bangladesh, India, Maldives, Nepal, Sri Lanka
Southeast Asia:
Cambodia, Indonesia, Laos, Malaysia, Philippines, Singapore, Thailand, Vietnam
Western Asia (Middle East):
Cyprus, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Turkey, United Arab Emirates
Australia, New Zealand
Greenland, U.S. Virgin Islands, British Virgin Islands, French Polynesia, Isle of Man, Gibraltar